What constitutes case management in addiction services?

What constitutes case management in addiction services?

• A. Handling only paperwork.
• B. Coordinating a full range of services, linking clients to community resources, monitoring engagement, and ensuring access to housing, employment, medical, and social supports.
• C. Referring clients to a single service.
• D. It is the same as counseling.

Answer: (B)

Coordinating a broad range of services and supports for the client across systems is what case management in addiction services is all about. It means linking clients to housing, employment, medical care, and social supports, connecting them with community resources, and actively monitoring engagement to ensure access and follow-through. It also involves advocacy, coordinating with multiple providers, and following up to remove barriers that could derail progress. This goes beyond simply handling paperwork or referring to one service, and it’s not the same as counseling, which focuses on therapeutic treatment with the client.